Copyright 2019 RedSwan5- Unique is your brand DNA

Unique is your brand DNA

This is for you if:

  • Missing the value your customers would pay for
  • Losing sales at the micro-moments along your customer’s journey
  • Not capturing the emotional connection to your brand
  • Finding the customer perspective completely different from yours

This course will help you create a people-centric strategy that will then help you craft a digital journey focused entirely on the customer experience (CX).

Understand the elements of a people-centric strategy
 
View the world from your customer’s perspective
 
Understand buyers with market trends and consumer insights
 
Create emotionally-rich personas that drive empathetic thinking

Develop a new mini-customer experience

Translate your people-centric strategy into a customer experience

I want to create a customer-centric experience!

"There's no one better at getting you to see, think and feel from the customer's perspective.

Thea Sahr

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Are you struggling to truly connect with customers?

This is how you show your customers that they come first. 

2-day Workshop 
September 12th 9:30 - 3:00  and  September 13th 9:30 - 12:00


$500 per person

119 Braintree St, Suite 503 Allston 

10% Discount for 2 or more people from the same company